Help

Technical queries

1. What are the system minimum requirements to use bettogoal services?

Computers

⦁ Windows - Intel Pentium processor (Pentium II or higher recommended) 64MB RAM.

⦁ Macintosh - Power Macintosh Power PC processor (G3 or higher recommended) 64MB RAM.

⦁ Apple Mac Users Important Notice - The current version of this Casino requires Flash to be installed for some games to work. As Flash no longer comes pre-installed on your Mac system, certain features may not function as intended.

⦁ "FLASH" 10 or newer

⦁ bettogoal is compatible with most Windows Operating systems (Windows 2000, XP, Vista, 7, 8 and 10).

⦁ The Safari Windows version (5.1.7) is not supported.

Mobile devices

⦁ All mobile devices that can display a webpage.

2. Why is it that I cannot connect to or open a casino game?

Please check your internet connection and that you have the latest version of Adobe Flash installed. If the issue persist, please contact Customer Support.

3. The website or games are responding slowly or load slowly, what can I do to speed it up?

If you have been experiencing a slow connection, please note that having several browsers open, music programs running or downloading files can all slow your computer and/or internet connection. Your local internet service provider may also be temporarily suffering from low bandwidth. Sharing your internet connection within your household and in your local area can also slow your connection speed. Another possible solution may be to restart your computer or mobile device.